Privacy Policy

Effective Date: May 21, 2026

This Privacy Policy explains how PawfolioBreeder ("we," "us," or "our") collects, uses, and protects your personal information.

1. Information We Collect

Account Information: Name, email address, and password when you create an account.
Breeding Data: Animal records, health records, photos, litter information, pedigrees, and other breeding-related data you upload.
Genetic Data: DNA reports you upload and the genetic loci data extracted from them by our AI processing system.
Payment Information: Billing details processed securely through Stripe. We do not store credit card numbers.
Contact Information: Phone numbers provided through contact forms, applications, or waitlists on breeder websites.
Usage Data: We collect information about how you interact with our service, including pages visited, features used, browser type, device information, and IP address.
Performance and Error Data: We automatically collect error reports, performance metrics, and diagnostic data to monitor service health and resolve technical issues.

2. How We Use Your Information

To provide and maintain the PawfolioBreeder service
To process DNA reports and extract genetic loci for coat color forecasting
To process payments and manage subscriptions via Stripe
To send important service notifications (e.g., policy updates, billing alerts, health record reminders)
To send SMS notifications when breeders send you messages (if you provided a phone number)
To monitor service performance, identify and fix errors, and improve platform reliability
To understand how our service is used so we can improve the user experience
To generate audit logs for your account activity
To provide customer support, including accessing your account to diagnose and resolve technical issues when needed

3. Genetic Data Processing

3.1 DNA Report Storage

When you upload a DNA report, the original document is stored in our secure storage system with encryption at rest. Documents are associated with your account and the specific animal profile.

3.2 Loci Data Extraction

Our AI system processes uploaded DNA reports to extract genetic loci data (e.g., agouti, dilute, colorpoint genotypes). This extracted data is stored in your account database and used for:

Displaying genetic profiles on animal records
Calculating coat color forecasts for breeding pairs
Providing trial mating genetic analysis

3.3 Data Use Limitations

We do not:

Share your genetic data with third parties
Sell or license genetic data
Use genetic data for any purpose other than providing PawfolioBreeder services to you
Aggregate genetic data across breeders for research without explicit consent

4. Data Sharing

We do not sell your personal information. We may share data with:

Stripe: For payment processing (payment amounts, buyer email for receipts, connected account data)
Cloudflare: For content delivery, custom domain management, and SSL certificate provisioning
Email providers: For sending transactional emails (notifications, reminders, invoices)
SMS providers: For sending text message notifications (message alerts, application updates)
AI processing services: For pedigree import and DNA report loci extraction (documents are processed securely and not retained by the AI provider)
Analytics and monitoring providers: We use third-party services to collect anonymized usage analytics, error reports, and performance data. These tools help us understand how our service is used, identify technical issues, and improve reliability. Data shared with these providers is limited to technical and usage information and does not include your breeding records, genetic data, or personal content.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We implement industry-standard security measures including:

Encryption in transit (TLS/HTTPS)
Encryption at rest for document storage
Secure password hashing (bcrypt)
Regular security reviews and vulnerability assessments
Role-based access control with tenant isolation

6. Data Retention

Account data: Retained as long as your account is active
Breeding data and records: Retained for the duration of your active account plus 30 days after cancellation
Uploaded documents (DNA reports, health certificates, etc.): Retained for the duration of your active account plus 30 days after cancellation
Activity and audit logs: Retained for 90 days
Analytics and performance data: Retained in anonymized form for up to 24 months
Billing and payment records: Retained for 7 years for legal and tax compliance
Upon account deletion, personal data and breeding records are permanently removed within 30 days. Billing records are retained as required by law.

7. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us or using the data export feature in your account settings. You may download all your breeding data, health records, and uploaded documents at any time.

You may cancel your subscription or request account deletion at any time. See our Terms of Service for details on the cancellation process and data retention timeline.

8. Cookies and Tracking Technologies

We use essential cookies for authentication and session management. We also use analytics tools to understand how our service is used and to monitor performance. These tools may use cookies or similar technologies to collect anonymized usage data. We do not use tracking cookies for advertising purposes.

9. Children's Privacy

PawfolioBreeder is intended for use by adults (18+) managing breeding programs. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We will notify you of material changes to this policy via email and in-app notification. Continued use of the service after changes constitutes acceptance.

11. Contact

For privacy-related inquiries, contact us at privacy@pawfoliobreeder.com.